Zum Inhalt springen
SIMULATING 12,400 INDIVIDUALS
DELTA LABS · ARTIFICIAL CUSTOMER INTELLIGENCE

Know what your customers will do before you do anything.

Elaiia simulates your customers and predicts how they respond to any product, price or campaign — grounded in real behavioural data, in minutes instead of months.

HOW ELAIIA WORKS

01 · SELECT YOUR AUDIENCE

Any population

A market, a segment, even the hard-to-reach. Or start from your own customers.

YOUR DECISION
ELAIIA ENGINE
GLOBAL TRAIT FIELD
REAL INDIVIDUALS, NOT AVERAGES
VERDICT BY SEGMENT
WHY ELAIIA

Why enterprises

choose Elaiia.

An always-on customer layer — the customer's answer to any decision, in minutes.

The highest accuracy there is

Proven head-to-head against real human studies — up to 95% alignment in backtests.

In-house intelligence, on demand

An always-on customer layer any team can query, any day — answers in minutes, not weeks.

Test every decision, and iterate

Put a concept, price or campaign to your customers, change one thing, run it again.

Your own universe, tuned to you

Start from our global populations, then calibrate to your own customers and data.

Eight years of behavioural science

Spun out of the University of Zürich — a calibrated science of how people decide.

THE PROOF, IN NUMBERS
Alignment in backtests
95%+
vs. real human studies
Closer than a raw AI model
9.4×
population accuracy
Real shoppers, ranked blind
600
same order, in hours
Mean deviation from population
0%
15 measures reproduced
On purchase intent
96.2%
A/B, same winner
Person studies matched
800
same decision, every time
Population measures
15
reproduced, no prior data
Behavioural science
8yrs
University of Zürich spin-out

Benchmarked against real research.

Validated above 95% alignment with real human studies — head-to-head, the same decision, every time.

WHY NOT BUILD IT IN-HOUSE

Generating synthetic customers is easy.

Knowing whether they are right is not.

An in-house LLM build

  • Accurate only where the answer is already published — far off on the questions that matter.
  • More personas don't help: it's bias, not noise. A thousand is one confident wrong answer, scaled.
  • Answers don't hang together, so there are no real segments to act on.
  • Even a warehouse of data is the wrong kind — it records what people did, never why.

Elaiia

THE DECISION LAYER
  • Calibrated on real behaviour — accurate on questions nobody has ever published.
  • A validated population, benchmarked against real human studies, not repeated guesses.
  • Coherent people whose traits co-vary — real segmentation and key-driver analysis hold.
  • Built on the reasons people choose, not just the transactional trail you already hold.

Classic market research

  • Episodic — a study you brief out and wait weeks for, not answers in minutes.
  • Can't reach the audiences that matter — HNWI and rare, niche segments.
  • People are unreliable narrators — stated intent is flattering, and often wrong.
  • One study a quarter, not a morning of iterations.

That is the entire problem — and the whole of what Elaiia solves.